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Networks are an essential asset for most organisations delivering data access, information sharing, and business interactions that are critical to many business initiatives. Network interruptions can impact revenue, customer satisfaction, partner relationships and employee productivity. With internal resources stretched to the limit, many organisations are turning to service providers such as HP to help achieve higher levels of network availability, performance, and security.
HP offers a flexible set of services ranging from spares replenishment to mission critical support, to support complex network equipment from multiple vendors. This is typical of today's networks either in an off or onsite format and via a remote network monitoring services.
HP offers comprehensive network infrastructure support across most popular platforms in particular Cisco Systems products. HP is a global Cisco Global Support partner and has also achieved Cisco Gold certification in Australia and New Zealand. In addition, HP also supports Nortel, Enterasys and Nokia equipment.
All HP network support services include 24x7 telephone support with escalation to the network vendor and access to new versions of network operating software.
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