Software support & management

You can rely on HP Services and our authorised service partners for all your software support needs - from basic to business-critical - anywhere around the world.

We offer comprehensive services for enterprises of all sizes and environments of all types: desktops, client/server, datacenter, home-based, mobile, and global. And we offer a wide range of service plans and purchase options. So you can obtain the precise kind and level of assistance you need, whenever you need it.

Software Licensing & Management

Meet the challenges of cost, control, and compliance

The issues associated with tracking, licensing, and managing software throughout your enterprise can seem overwhelming. Your challenges in this increasingly complex arena include:

• Coping with software costs - Multiple vendors and lack of geographical consistency make it difficult to maximize your purchasing power.

• Gaining control of your software environment - With little or no product standardization, a lack of meaningful reports, and inadequate license tracking, enterprise-wide software management becomes an all-but-impossible task.

• Compliance with vendor licensing policies - Under-reporting your license usage can be both embarrassing and costly.

HP Software Licensing and Management Solutions can help you cope successfully with all these critical concerns. No one better understands the IT challenges of today's global enterprises than the software experts at HP Services. And no one delivers more effective solutions to meet them.

We offer an extensive portfolio of software from Adobe, Altiris, Attachmate, Citrix, Computer Associates, Microsoft, Novell, Oracle, Symantec, VERITAS, and many other leading providers. And we can provide a comprehensive range of services to help you cost-effectively acquire that software and efficiently manage it across your enterprise and throughout its lifecycle.

Global solutions...local experts

With HP Software Licensing and Management Solutions, our people and our services make the difference. We've been serving the software needs of large enterprises worldwide for 25 years. We enable you to take advantage of a global software infrastructure and international expertise in software licensing and software management. With a sales presence in 81 countries, we can provide you with local contacts, while regionally supporting best-in-country business practices.

Highly experienced professionals at HP global support centers in the Americas, Europe, the Middle East, Africa, and the Asia/Pacific region offer a wide array of expert services, including support in local languages, ordering and billing in nearly 200 countries, and invoicing in 62 currencies.

The HP Software Licensing and Management Solutions portfolio comprises:

• Prime source software license fulfillment - to give you a one-stop, single-point-of-accountability solution for your enterprise-wide software needs

• License Management Service - to help you tighten control over your software assets and enhance your licensing compliance

• Online Services - to help you save purchasing time and effort with advanced e-enabled ordering capabilities